All prices on our website are shown in GBP (£). If you pay with a non-GBP card, your bank may apply FX fees.

Yes—free UK shipping on orders over £50. Otherwise, the shipping cost is shown at checkout.

Orders are processed within 1–2 business days. You’ll receive a shipping confirmation with a tracking link as soon as your parcel is on the way.

UK standard delivery usually arrives in 5–10 business days after dispatch. Express options may be available at checkout. International delivery times vary by destination.

As soon as we ship, we send you a tracking link via email. Didn’t get it after 48h from dispatch? Contact us at hi@getsomira.com.

We can edit or cancel an order before it ships. Email hi@getsomira.com as soon as possible with your order number. If it’s already dispatched, you can return it under our Returns Policy.

If your order hasn’t shipped, email us immediately at hi@getsomira.com with the correct address and your order number. Once dispatched, address changes aren’t possible.

You have 30 days from delivery to request a return. For supplements, due to safety and hygiene, we accept returns only if sealed and unopened, unless the item is faulty or we sent the wrong product. For change-of-mind returns, return postage is at your expense; for faulty/incorrect items we cover it. Full details in our Returns Policy.

We’re sorry! Email hi@getsomira.com within 7 days of delivery with your order number and clear photos. We’ll arrange a replacement quickly.

Once your return is received and checked, refunds are issued to your original payment method within 3–10 business days (processing times may vary by bank).

Yes, to selected countries. Duties/taxes (if any) are the customer’s responsibility and are shown/charged according to the destination’s rules.

Email us at hi@getsomira.com. We aim to reply within 24–48 business hours.